Friday, May 13, 2016

VUB service desk for Marcom

To enhance Marcom's services towards the VUB community, our department launched the OTRS ticketing system for all Marcom teams. First achievement? About 200 requests for the webmaster were reduced to just 25 tickets in a contest by the website team. Well done!

Do you have a request for us? Just send it to marcom@vub.ac.be and your question will automatically be assigned to the right team and person.

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